Privacy Policy

1. What We Collect

We collect only the bare minimum required to process your order and assist you:

• Full name (optional – improves personal tone in support)
• Phone number (required – for order confirmation and delivery)
• Chosen protocol / package
• Basic technical metadata (IP, browser/device type – fraud & security only)

No payment card data, no passports/ID, no email unless voluntarily given, no geolocation, no health information. We do not use advertising cookies, third-party trackers or sell any data.

2. How We Use Your Data

• Order verification and fulfillment
• Delivery of digital materials (veil sessions + layer guide)
• Support responses and clarifications
• Fraud detection and platform security
• Aggregated anonymized analytics to improve service quality

3. Data Storage & Protection

• Data stored on encrypted servers compliant with UK GDPR
• Retention up to 12 months or until deletion request
• All connections secured with TLS 1.3
• Regular penetration testing and security audits
• Strict access controls and breach prevention measures

4. Cookies Policy

We use only strictly necessary cookies for core site functionality (session handling, form submission). No analytics, marketing or third-party cookies are present.

5. Your Rights

You have the right to access, correct or delete your personal data at any time — free of charge, processed within 30 days. Send request to support@enigmaveil.co.uk. You may also contact the ICO if needed.

6. Contact Details

ENIGMA SECURITY SERVICES LIMITED
3 Coldbath Square
London, England EC1R 5HL
Tel: +44 121 246 8899
Email: support@enigmaveil.co.uk

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